Terms and Conditions

Introduction

Welcome to the Epic Company website, owned by Elizabeth Mwakipesile and based in Tanzania. By accessing or using our website and services, including medical tourism, international money transfers, and student study abroad programs, you agree to comply with and be bound by the following Terms and Conditions.

Use of Services

  • Eligibility: You must be at least 18 years old to use our services. By using our services, you confirm that you meet this age requirement.
  • Account Registration: To access certain services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accuracy of Information: You agree to provide accurate and complete information when using our services. You are responsible for keeping your information up to date.

Medical Tourism Services

  • Epic Company provides medical advice and medical tourism services but does not offer iagnosis, or treatment. Any medical information provided on our website is for informational purposes only.
  • Third-Party Providers: We work with third-party medical providers to facilitate your treatments. Epic Company is not responsible for the actions, errors, or omissions of these providers.

International Money Transfers

  • Compliance with Laws: You agree to comply with all applicable laws and regulations related to international money transfers. Epic Company reserves the right to refuse or cancel any transaction that violates these laws.
  • Transaction Limits: We may impose limits on the amount of money you can transfer, depending on legal requirements and our internal policies.

Study Abroad Programs

  • Program Availability: The availability of study abroad programs is subject to change. Epic Company does not guarantee placement in any particular program or institution.
  • Visa and Travel Requirements: You are responsible for meeting all visa and travel requirements necessary for participation in a study abroad program.

Importation of Medical Equipments

Epic offers importation service only for medical equipments, Epic is not responsible for any damage that occur during transit. All importation, purchase, and tax costs are to be paid by the customer, in additional to agency cost for the service.

Intellectual Property

All content on the Epic Company website, including text, graphics, logos, and images, is the property of Epic Company or its content suppliers and is protected by copyright and trademark laws. You may not use any content without our express written permission.

Limitation of Liability

Epic Company will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to medical complications, financial losses, or travel disruptions.

Indemnification

You agree to indemnify and hold harmless Epic Company, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of our services or violation of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Tanzania. Any disputes arising from these terms will be resolved in the courts of Tanzania.

Changes to Terms and Conditions

Epic Company reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the revised terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms

Sales Terms and Conditions

Introduction

These Sales Terms and Conditions govern all sales transactions made through the Epic Company website, owned by Elizabeth Mwakipesile and based in Tanzania. By purchasing products or services from our website, you agree to be bound by these terms.

Product and Service Descriptions

  • Accuracy of Information: Epic Company strives to provide accurate descriptions of products and services. However, we do not warrant that the descriptions, prices, or other content on our website are complete, accurate, or error-free.
  • Availability: All products and services are subject to availability. We reserve the right to limit the quantity of any product or service we offer and to discontinue any product or service at anytime.

Pricing and Payments

  • Prices: All prices are listed in [specify currency] and are subject to change without notice. The price you pay is the price indicated at the time of purchase, including any applicable taxes and fees.
  • Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other forms of payment as listed on our website. Payment must be made in full at the time of purchase.
  • Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made through our website.

Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order but is a confirmation that we have received it. We reserve the right to accept or decline your order at any time.
  • Shipping and Delivery: For physical products, shipping and delivery times are estimates and are not guaranteed. Epic Company is not responsible for delays caused by customs or other factors beyond our contro

Cancellation and Refunds

  • Cancellation Policy: Orders may be canceled before shipment or service commencement. After this point, cancellations may not be possible, or cancellation fees may apply.
  • Return and Refund Policy: For physical products, you may return items within [specify number] days of receipt for a refund, provided the items are in their original condition. Services, once commenced, are non-refundable.

Warranties and Disclaimers

  • No Warranties: Epic Company provides products and services "as is" and without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Liability: In no event shall Epic Company be liable for any indirect, incidental, special, or consequential damages arising from the sale or use of any products or services purchased from our website.

Dispute Resolution

  • Governing Law: These Sales Terms and Conditions are governed by the laws of Tanzania. Any disputes arising from these terms will be resolved in the courts of Tanzania.
  • Arbitration: Any disputes arising out of or related to these Sales Terms and Conditions will be resolved through binding arbitration in accordance with the EPIC rules, with the arbitration to be held in Tanzania.

Changes to Sales Terms and Conditions

  • Epic Company reserves the right to modify these Sales Terms and Conditions at any time. We will notify you of any changes by posting the revised terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
Privacy Policy

Introduction

Epic Company, owned by Elizabeth Mwakipesile and based in Tanzania, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including medical tourism, international money transfers, and student study abroad programs.

Information We Collect

We may collect personal information such as your name, email address, phone number, and payment details when you use our services. We also collect non-personal information, such as your IP address, browser type, and operating system.

How We Use Your Information

  • To Provide Services: We use your personal information to provide the services you have requested, such as booking medical treatments, processing money transfers, or assisting with study abroad programs.
  • To Communicate: We may use your contact information to send you updates about your services, promotions, or important notices.
  • To Improve Our Services: Non-personal information helps us improve our website and services by understanding how our users navigate our site

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in providing our services, such as medical providers or financial institutions, under strict confidentiality agreements.

Information Security

We use advanced security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no internet transmission is completely secure, so we cannot guarantee the absolute security of your data.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also opt-out of receiving promotional communications from us at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Cookie Policy

Introduction

Epic Company, owned by Elizabeth Mwakipesile and based in Tanzania, values your privacy and is committed to being transparent about how we use cookies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

What are Cookies ?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences and actions.

Types of Cookies We Use

1. Essential Cookies

  • Purpose: These cookies are necessary for the website to function properly. Without them, certain features of the website would not be available, such as secure areas or shopping carts.
  • Examples: Session cookies, authentication cookies.

2. Performance Cookies

  • Purpose: These cookies collect information about how visitors use our website, such as which pages are visited most often and if they encounter any errors. This helps us improve the website's performance.
  • Examples: Analytics cookies (e.g., Google Analytics).

3. Functionality Cookies

  • Purpose: These cookies allow the website to remember your preferences and provide enhanced features, such as personalized content and language settings.
  • Examples: Language preference cookies, user customization cookies.

4. Targeting/Advertising Cookies

  • Purpose: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of ad campaigns.
  • Examples: Ad targeting cookies, social media cookies.

How We Use Cookies

  • Ensure Proper Functionality: Enable core functions like page navigation and access to secure areas
  • Improve User Experience: Remember your preferences and provide a more personalized experience
  • Analyze Website Traffic: Collect data on how visitors interact with our website to optimize its performance.
  • Deliver Relevant Advertising: Serve ads that are relevant to your interests and measure their effectiveness.

Managing Cookies

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, or be notified when a cookie is set. However, please note that disabling cookies may affect the functionality of our website.
  • Opt-Out Options: Some third-party services that we use, such as Google Analytics, provide opt-out options to prevent data from being used for targeted advertising or analytics.

Third-Party Cookies

In some cases, we may use third-party cookies provided by trusted partners to deliver ads, perform analytics, or integrate social media features. These third parties may collect information about your online activities across different websites and services.

Change to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.